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Privacy Policies

 

Welcome to Engenius Learning, tutoring kids of all ages in nearly all academic subjects. This Privacy Policy aims to inform you about how we collect, use, and protect the information you provide us. We value your trust and are committed to transparency in everything we do.

Types of Information Collected

We collect various types of personal information from our customers, including but not limited to:

  • First & Last Name: Provided during registration, offer sign-up, or checkout processes.
  • Email Address: Used for communication and updates about your account, marketing offers or purchases.
  • Phone Number: Gathered for customer support or order fulfillment purposes.
  • Categories of Sensitive Information: We collect credit card information for purchases or subscriptions to products or newsletters.

Method of Information Collection

We collect customer data through the following methods:

  • Website Forms: When you submit information via our contact or registration forms.
  • Cookies and Tracking Technologies: Used to analyze user behavior and improve our services.
  • Social Media Platforms: When you interact with our brand on social media sites.
  • Third-Party Services: Information shared by third-party services used to facilitate our operations (e.g., payment gateways).

Purpose of Data Collection

We collect customer information to achieve several objectives:

  • User Account Management: To create and manage your user account.
  • Personalized Content: To display targeted content based on user interests.
  • Order Fulfillment: To process orders and provide customer support.
  • Research and Analysis: For internal research to improve our products and services.

Data Security Measures

We take the security of your data seriously and implement the following measures:

  • Encryption: We use SSL/TLS encryption for secure data transmission.
  • Access Controls: Only authorized personnel have access to customer data.
  • Regular Updates and Backups: Our systems are regularly updated and secured with backups in case of data loss.

Data Sharing

We may share customer data with third parties under the following conditions:

  • Service Providers: We share information with third-party providers (e.g., credit card companies) to fulfill services.
  • Compliance with Law: In cases where legal compliance requires data disclosure.
  • Mergers and Acquisitions: In the event of a merger or acquisition, customer data may be transferred.

User Rights

As a valued customer, you have several rights regarding your personal information:

  • Access to Data: You can request details about the data we hold on you.
  • Data Update/Correction: You can update your information to ensure it remains accurate.
  • Data Deletion: You can request the deletion of your personal data, subject to legal compliance.

Contact Information

If you have any questions or concerns about your privacy, please do not hesitate to contact us:

  • Customer Service: [email protected]
  • Phone: 408-495-3800
  • Address: 1445 Foxworthy Avenue, Suite 50, San Jose, CA 95118

***The SMS opt-in or phone numbers for the purpose of SMS are not being shared under any circumstances.***